How to Become Your Own Boss and Employee Now
The always "on" office culture was a growing trend even before the COVID-19 pandemic. But now that nearly half of the U.S. workforce has moved to home offices (opens in new tab), maintaining work-life balance has become even more difficult. The lines between work and personal time are blurring, not to mention pandemic pressures, and experts predict a significant increase in employee burnout (chronic stress and overwork). A recent study has already found that more than two-thirds of employees experience burnout (open in new tab) while telecommuting, and the data suggests that this number is likely to continue to rise into the winter (open in new tab).
While setting a strict sign-off schedule and unplugging everything may seem like the obvious solution, it is not so simple for workers who are also their own bosses. According to Sharon Miller, head of Bank of America's small business division, it is much more difficult for small business owners to compartmentalize the roles of boss, employee, and family. The business owner may say, "Oh, I'm the business owner; I'm the CFO. Now I'm a CFO. And she talks about the top challenges small business owners face (opens in new tab). And managers and freelancers, who have more on their plates and more to prove than the average 9-to-5 employee, may be among the workers most at risk for burnout.
We sourced some of Miller's best tips to help those running their own shows to beat burnout the rest of the year. Enjoy a live Q&A with Sharon Miller and Marie Claire Editor-in-Chief Sally Holmes.
Stay Connected to Your Community
Despite the challenges of 2020, a strong and active community is one silver lining Miller has found in the midst of uncertainty. Miller recommends, "Find other business owners facing similar challenges." Bank of America not only serves its customers, it serves the community. We are here to support you, train you, mentor you, and connect you with other women (in our network)," she says to the bank's small business community (opens in new tab).
Working smarter (not harder) is key to combating burnout, and professional communities can be a great way to get help while keeping the creative engine running. Keep thinking, "How can I do this better, faster, and more efficiently?" is the advice she often gives to young women jumping into her business (opens in new tab). Staying on top of trends is essential to managing your workload and growing as a company. It's also something Miller constantly recommends to all small businesses.
Ask for help
Don't wait to get guidance when it comes to financial health. 'It's about understanding, ladies, that you don't have to have [everything]. Raise your hand and let us know that you are ready to lead. Let us know that you are willing to grow.
Getting the right guidance is critical, especially at a time when many small businesses are pivoting and rethinking their business models. For those at a crossroads in their work, Miller recommends consulting with a bank advisor (open in new tab) to determine a roadmap for success. 'Don't wait until things are perfect. Go now so you can get advice and learn from the professionals."
Take Care of Yourself
For many, including Sharon Miller, the living room is now an office, a classroom, and a place where they want to relax at the end of the day. Taking time for oneself and making room to refocus is pretty high on Miller's list of WFH recommendations. As Miller says on his Small Business Community Forum (opens in new tab), "If you can't be at your best, you can't do your best." "I tell myself, 'I can't control this,' and I focus on what I can control," he says. Coffee breaks and midday walks have never been more essential.
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